It has become common to order food online from platforms like Zomato. Pick up the mobile and order the food item you want sitting at home. Food delivery reaches your address within minutes. But in the meantime, a debate has erupted on social media on the cost of online food and the cost of ordering food from restaurants. Zomato has also reacted to this.
It started with a LinkedIn post of a person named Rahul Kabra, in which he shared the online bill of Zomato and the offline bill of the restaurant of the same order, showing the difference between the rates. Rahul Kabra said that the same type of food was ordered from Zomato and the restaurant, but there was a difference in both rates. They found it expensive to get food from Zomato.
Compare Zomato and Restaurant Rates
Rahul Kabra wrote in his post that Zomato earns more money per order than the food service provider (restaurant). He has also shared a copy of the bill comparing the price of online vs offline orders.
According to the bill, Zomato took Rs 690 for food even after giving a discount of Rs 75, while the restaurant took Rs 512 for the same food. Rahul Kabra said ordering the same item online had to pay Rs 178 more. Thousands of people have reacted to this post of his. Many users also made rude comments on Zomato.
Zomato gave this answer.
Responding to this viral post, Zomato wrote that it plays the role of an intermediary between its customer and the restaurant. Our platform has no control over the prices implemented by our associated restaurant partners. However, we have conveyed your feedback to our restaurant partners and requested them to look into it.
